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Item despatch charges

All items are sent out via courier and are FREE of charge in UK

Item Despatch Times

All orders are packaged and despatched from us with in 24hrs from when you're order was placed.

Delivery time scale

All items are sent via courier service and fully trackable from their website. Delivery times are between 2 & 5 days.

Once purchased

Once your order has been received, we will package up your goods with in 24hrs and a collection will be put in place for you're package to be picked up same/next working day. You will be emailed you're tracking code and where you are able to track you're item and with which company you're item will be delivered by.

Returns Costs

All items returned will be at the customers cost. The customer may choose how to return the item to us but we would advise the customer to send items back with tracking as any items lost in transit will not be covered by SquishyBean

Returns - unwanted items

All items must be returned with in 30 days from purchase and in original packaging ready for re-sale. Full refund for the item will be given upon receipt of the return.

Returns- broken items

All items broken or damaged must be return with in 14 days from delivery, in the case of the date has been more than 14 days please contact us first. Items returned or damaged will be looked into and a new one shipped out with in 48hrs. If replacement is not wanted, please contact us before returning the item.